Refund - Igloo Engine

General

We can refund purchases made with credit cards or PayPal to the source account. Please note that iglooengine has no control over any additional charges that PayPal or credit card companies may charge, so you’ll need to contact them directly.

Domain Names

As stated in our Domain Registration Agreement, domain registrations and renewals are final. However in some cases, we may provide a refund if you have a valid reason for requesting a new domain name cancellation — you will need to Contact Us within 1 days (24 hours) after registration.

Please note that cancellation and refund may be not possible due to restrictions imposed by the applicable registry or registry operating company.

Refunds are not possible for Premium Domains. It is not possible to change or edit domain names after registration, so please ensure correct spelling before confirming your domain purchase.

Hosting Services

iglooengine offers a 30 Days Refund Policy on new purchases of Steller, Steller Plus, Steeler Business Hosting Packages.

Please note that renewals of hosting services may be refundable in case you cancel your hosting package within 48 hours after renewal. In other cases a prorated refund may be provided upon consideration.

If u need cancellation please contact us Contact Us .

Web & App & shopify Packages

This kind of services are non refundable ,we will give unlimited review until u satisfies but no refund for this package .We encourage u to discuss about ur package directly throug our whatsapp ,if we can’t do we will not accept it and let u know.

Customer Information

iglooengine do not share customer info with 3rd party companies ,we will only collect info and sent email to give customers our new offers and discounts ,if customer wants they can un subscribe from it.