We can refund purchases made with credit cards or PayPal to the source account. Please note that iglooengine has no control over any additional charges that PayPal or credit card companies may charge, so you’ll need to contact them directly.
As stated in our Domain Registration Agreement, domain registrations and renewals are final. However in some cases, we may provide a refund if you have a valid reason for requesting a new domain name cancellation — you will need to Contact Us within 1 days (24 hours) after registration.
Please note that cancellation and refund may be not possible due to restrictions imposed by the applicable registry or registry operating company.
Refunds are not possible for Premium Domains. It is not possible to change or edit domain names after registration, so please ensure correct spelling before confirming your domain purchase.
iglooengine offers a 30 Days Refund Policy on new purchases of Steller, Steller Plus, Steeler Business Hosting Packages.